Hobby Lobby

Craft Store Craft Retail Craft Supplies

Bestie Business Card

Hobby Lobby arts and crafts stores offer the best in project, party and home supplies. Visit us in person or online for a wide selection of products!

Social Links

Business Hours

Mon: 9:00am - 8:00pm
Tue: 9:00am - 8:00pm
Wed: 9:00am - 8:00pm
Thu: 9:00am - 8:00pm
Fri: 9:00am - 8:00pm
Sat: 9:00am - 8:00pm
Sun: Closed

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Citrus Heights, California, USA

More

Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Hobby Lobby Arts & Crafts Store presents a compelling case study in the retail landscape, particularly when viewed through the lens of its nomination for "BestAround." The store's comprehensive offerings, from arts and crafts to event planning supplies, coupled with a commitment to quality and community engagement, position it as a strong contender. Its welcoming atmosphere and extensive product range cater to a diverse clientele, from craft enthusiasts seeking unique materials to event planners in need of premium supplies.

However, the store's success isn't without its blemishes. While customer service, especially in specialized areas like framing, has been lauded, inconsistencies in staff behavior have marred the experience for some. Long checkout lines and occasional pricing discrepancies further complicate the shopping journey, revealing potential operational hurdles. The issue of inventory availability, with some items disappearing unexpectedly, adds another layer of frustration.

Despite these challenges, Hobby Lobby's Christian ownership resonates with a loyal customer base, fostering repeat business. Its online presence, offering competitive deals and coupons, remains a valuable asset. Ultimately, Hobby Lobby's ability to balance its strengths in product diversity and community building with the need for operational efficiency and consistent customer service will likely determine its success in earning the coveted "BestAround" accolade. It needs to address its shortcomings to truly capitalize on its potential as a retail powerhouse.

About Hobby Lobby

Hobby Lobby Arts & Crafts Store, situated at 7800 Greenback Lane in Folsom, California, is a comprehensive arts and craft retailer that caters to a wide range of creative interests. The store offers an extensive array of services, from group piano lessons through Clary Piano Studio for both youth and adults, to a curated selection of craft supplies and art materials. Visitors can explore sections dedicated to home decor, including trending home frames and affordable decor options, as well as a robust selection of knitting and crochet supplies, featuring high-quality yarn brands like Yarn Bee and a variety of hook and needle sets.

Beyond its core offerings, Hobby Lobby is a one-stop shop for event planning, with a dedicated section for party supplies that includes everything from birthday decorations to wedding and baby shower essentials. The store's commitment to quality is evident in its selection of premium art supplies, such as Master's Touch paints, which cater to both amateur and professional artists. Additionally, Hobby Lobby provides a wide range of fabric options, from classic materials like linen and cotton to specialty fabrics like tulle and chenille, along with innovative tools for customization through fabric paints and markers.

The store also emphasizes community engagement and education, offering workshops and resources that foster creativity and skill development. Hobby Lobby's commitment to career growth is reflected in its support for employees, with a focus on providing opportunities for professional development and innovation. The store's online presence, including regular sales and a weekly ad section, ensures that customers can stay connected and informed about the latest deals and events. As a hub for creativity and community, Hobby Lobby Arts & Crafts Store stands out as a valuable resource for anyone looking to explore or enhance their artistic and crafting pursuits.

Category Tags
Craft Store Craft Retail Craft Supplies Event Supplies Arts and Crafts

What Customers Say

4.4
Rating Based On
1,291
Official Google Reviews
5
858
4
266
3
95
2
25
1
47

Customers have mixed experiences at Hobby Lobby, ranging from highly positive to notably negative. Many praise the store for its extensive and diverse product range, exceptional customer service, particularly in the framing department where staff members like Kathleen Stevens have been commended for their expertise and helpfulness. The atmosphere is often described as welcoming and clean, with spacious aisles that make browsing an enjoyable experience. Shoppers appreciate the variety of craft supplies, including unique items like macrame and seasonal decorations, alongside more traditional craft materials.

However, the reviews also highlight several areas of concern. Some customers have reported rude or unhelpful staff behavior, particularly in the framing department, where interactions could have been more professional.

Others have faced issues with long checkout lines, even when prices were discounted, suggesting potential operational inefficiencies.

Pricing has been another point of contention; while many find the store's prices reasonable, others feel overpriced, especially for items that are not on sale or clearance. Additionally, a few reviews mention problems with inventory availability, with popular items disappearing unexpectedly, leading to disappointment.

Despite these issues, Hobby Lobby maintains a strong customer base, with many customers returning repeatedly for their crafting needs and appreciating the store's Christian ownership. The store's online presence offers competitive coupons and deals, which some customers find valuable. Overall, while Hobby Lobby excels in many areas, it faces challenges that need addressing to enhance the shopping experience for all customers.